General Policy
These are Misswigs.com's ("Misswigs", "we" or "our") Standard Return Policies applicable only to products purchased by you directly from the Misswigs.com website.
Products that are not eligible for return and will be sent back to you at your cost and expense if received by us:
  • Any product not purchased from Misswigs.com
  • Any product that is returned without original packaging and accessories, including box, inside packaging, and all other items originally included with the product
  • Any product that exhibits physical damage
Purchase Agreement
By accepting delivery of any product ordered from Misswigs.com , you ("Customer") agree to be bound by the terms and conditions listed below. You and Misswigs.com agree that the following terms and conditions are the exclusive terms governing the sales transaction between Customer and Misswigs.com. Any attempt to alter, supplement, modify or amend these terms and conditions by the Customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition, these terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from Misswigs.com.
Clearance and buy one get one free or discount Item
Sale of "clearance item" or "buy one get one free or discount items" will be final sale. There will be no refund or store credit for clearance or buy one get one free or discount items.
Return Policy
  • We do not issue refund. Store credit will be given to customer's account if eligible.
  • US Continental Return for Store Credit : 14 Calendar Days
  • International Return for Store Credit : 21 Calendar Days
  • Restocking Fee : Up To 30% (Minimum 15% ).
  • The following conditions are not acceptable for return, and will result in the hair product being returned to you at your expense:
    • Any hair that is not in original condition.
    • Any hair that is burned or missing hair piece.
    • Any Hair tool that is physically damaged.
    • Any Hair tool that is not in its original packaging with all accessories and manuals.
    • Fashion Jewelry missing the original packaging.
    • Fashion Jewelry missing part of item.
Payment Method Acceptable
  • Credit Card ( Visa card,Master card,American Express,Discover)
  • Paypal
  • We do not take Money Orders , COD Orders.
Shipping
  • All orders will be shipped out via US Post Office usps.com
  • Shipping fee will be automatically calculated based on item weight,shipping method and destination.
  • Misswigs.com does NOT process Orders during Weekends.
  • APO/FPO Orders will take 1-3 weeks to be delivered.
  • You are agreeing to these terms and hereby forfeit any right to dispute any shipment that has been delayed, lost, stolen, or non-deliverable due to Mother Nature or has been miss-delivered unless the fault is of Misswigs.com .
  • Your name and billing address should match the information provided for the purchase. We ship only to your billing address.
  • If your shipping address is different from billing address, we will contact you by phone or email. If we cannot contact you and can't verify your address, we have a right to cancel your order.
  • Our shipping methods and delivery time. This is estimated time, Misswigs.com cannot guarnatee this time frame.
    • Ground : 5 -7 Business Days + 24-72 Hours to processing the order.
    • Priority : 2 -5 Business Days + 24-72 Hours to processing the order.
    • Express(Next day Delivery) : 1 -2 Business Days + 12-48 Hours to processing the order.
Free Shipping
  • Within Contiguous United States
  • Subtotal of Item is Over $100
  • We do not offer free shipping to Internation & Overseas.
Sales Tax
  • Sales Tax is required for orders shipping to Texas.
  • Sales Tax will be calculated for orders shipping to Texas.
Product Listings
Misswigs.com strives for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our Web site. Due to human error and other determinates we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our Web site is labeled with an incorrect price due to some typographical, informational, technical or other error, Misswigs.com shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information. Additionally, all hyperlinks to other Web sites from Misswigs.com are provided as resources to customers looking for additional information and/or professional opinion. Misswigs.com does not assume responsibility for the claims and/or representations made on these or any other Web sites.
Product Reviews
  • Misswigs.com reads all reviews before posting them and reserves the right to deny any review.
  • Here are some of the things that can cause a review to be denied.
    • Offensive or abusive language.
    • Illegal content.
    • Invasions of personal privacy.
    • Any violations of copyright.
  • We may change these policies at any time without notice.
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